Client App

Client app overview#

Your clients use Fitora through the client app on iPhone and Android. Everything you assign in the coach web app lands there: workouts and programs, meal plans and macro targets, habits, check-ins and questionnaires, notes, resources, communities and challenges. This guide walks through the app screen by screen, so you can answer your clients’ questions without holding their phone.

The app is free for your clients. They download Fitora from the App Store or Google Play and sign in with the username and PIN that Fitora created when you added them.

In the app, clients:

• Follow today’s plan from one Home screen
• Log workouts set by set, with a rest timer, exercise videos and personal records
• Log food against the targets you set, and follow the meal plan you assigned
• Log habits and answer check-ins and questionnaires
• Add progress photos and metric entries
• Chat with you and take part in your communities and challenges

App navigation#

A tab bar at the bottom of the screen switches between the five main areas. The tabs are icons without text; each opens a screen with its own heading.

Other screens open on top of the tabs, with a back arrow instead of the tab bar:

Signing in#

How clients sign in

When you add a client, Fitora creates a username based on their name and a four-digit PIN. Clients don’t create an account or a password themselves.

1. 1Download Fitora from the App Store (iPhone) or Google Play (Android)
2. 2Open the app; the screen reads Welcome back
3. 3Type the username in Username
4. 4Type the four digits in Passcode
5. 5Tap Login

The client lands on Home. The app remembers the sign-in, so they don’t type the PIN every time they open it, and the phone asks once whether Fitora may send notifications (see Notifications). To sign out, they tap Logout in Settings.

Where to find a client’s username and PIN

1. 1Open Clients in the sidebar
2. 2Click the three-dot menu on the client’s row and select Client Access
3. 3Read the Username and Code, or copy either one with its copy icon
4. 4Click Copy Details to copy both, or Email Details to email them to the client

Common sign-in problems

Home#

Home is the first screen after sign-in. The top bar shows your brand icon and name on your brand colour (Fitora’s own until the workspace owner sets them under Settings > Branding), with the bell and chat icons on the right. Below it, a greeting with their name and Keep pushing forward sits next to a ring showing how much of today is done, and the Tasks card counts today’s tasks as, for example, 2/5 Completed.

The card below lists everything due today, in up to four sections:

Further down, Home shows:

• Challenges: every challenge the client is in, with their rank or badges. Shown only when they are in at least one.
• Community: the communities they belong to, with the member count. Shown only when they are a member of one.
• Resources: the Vault, with the number of files and links you have shared. Tapping it lists them; images open in a preview, other files and links open in the browser.
• Recent Note: the latest note you shared in the last 24 hours, with a count. VIEW ALL opens every note you have shared with the client.

Training#

Calendar and Fixed mode

What the Training tab shows depends on the training mode you choose for the client: on their profile, open the Training tab, click Settings and pick a mode under Training Mode.

Calendar mode, day by day

• Current Week: one pill per day. View All opens the Workouts sheet with Previous and Upcoming tabs, grouped by date.
• Workout cards: the workout image and name, the number of exercises and a status: PLANNED, IN PROGRESS, COMPLETED or MISSED (a past workout that was never finished). A Workout note tag means you left a note on it.
• NO WORKOUTS ON THIS DAY when the selected day is empty.
• Training Progress: how many workouts are done, and the Next Session.

Previewing a workout

Tapping a workout that hasn’t started opens its preview: the name, the number of exercises, and every section and exercise in order. Section labels name the type, for example Circuit section: or AMRAP section:, supersets are framed together, and a note icon opens your notes for the workout or a section.

Tapping an exercise opens its demo video, the prescribed sets and your exercise notes. Start Workout at the bottom starts logging (see Logging a workout). A finished workout opens its summary instead of the preview.

Rescheduling a workout

When you turn on Can client reschedule workouts to different dates? on the Calendar Settings tab, a calendar icon appears on workouts the client hasn’t started, on Home and in Training.

1. 1Tap the calendar icon on the workout
2. 2Pick the new date in Workout date
3. 3Tap Save date

Without an assigned program in Fixed mode, the tab shows No training with a note that you haven’t assigned a plan yet.

Logging a workout#

Workouts are logged on a full-screen tracker. Only one workout runs at a time: starting another shows Workout In Progress until the current one is finished or discarded.

1. 1Open a workout from Home or Training and tap Start Workout
2. 2Type the values in each set row, for example reps and weight. The grey hints are what the client logged for that set last time
3. 3Tap the check at the end of a row to complete the set. Empty fields take the grey hints; if there is nothing to fill them with, Set incomplete asks for the values
4. 4Use Add Set or Delete Set under an exercise to change the number of sets
5. 5Move between sections with the arrows at the bottom, which show where they are, for example Section 2 of 5
6. 6On the last page, Review Workout 🔥, pick a rating under Rate Difficulty (Okay, Good, Fun, Great or Amazing), optionally write a Workout Comment, and tap Finish

The app then shows the workout summary, with the duration, date, Sets, Volume, Reps, any New Record and the comments, and returns to Training. You see the same summary in the coach app.

Controls during a workout

Rest timer

When a completed set has a prescribed rest, the rest countdown starts on its own. Clients can also open the timer from the header, pick minutes (0 to 5) and seconds (0 to 60, in steps of 10) and start it. While it runs they can add or remove 10 seconds, pause, cancel or shrink it. It beeps for the last three seconds, and if notifications are allowed the phone shows Rest Time’s Up! even when the app is in the background.

Personal records

When a completed set beats the client’s previous best on that exercise, a New Record celebration appears. Records are tracked for reps, weight, time, duration, distance, speed, cadence, height, calories, RPM and rounds, plus estimated 1RM and volume (weight × reps). The first time an exercise is logged sets the baseline and never counts as a record. Finished workouts with a record carry a New PR tag in the history.

Swapping an exercise

1. 1Tap … on the exercise and choose Swap Exercise
2. 2Search, or filter with Muscle and Equipment. Alternatives you added to the exercise are tagged Suggested
3. 3Pick an exercise and tap Swap Exercise

Circuit, interval and AMRAP sections

Training history#

The clock icon at the top of Training opens History, with two tabs:

An exercise’s history shows a chart for each tracked metric over 1M, 3M, 6M or 1Y, the Performance figures, including the number of Sessions, and every session the exercise was logged in. Tapping a session opens that workout’s summary.

Nutrition: logging food#

The Nutrition tab has two tabs: Log Food, which opens first, and Meal Plans. Log Food is the client’s food diary, one day at a time:

• The date at the top, with arrows for the previous and next day; tapping the date opens a date picker.
• With macro targets set, the calories eaten, left and goal, and bars for Carbs, Fat and Protein against their goals. Without targets, the total calories and each macro’s share.
• One section per daily meal (Breakfast, Lunch, Dinner and Snacks by default), each with its macros, its foods and Add Food. A section marked Older meal holds food logged under a meal that is no longer in their daily meals.

Day and food options

Adding food

Add Food under a meal opens the Add Food screen for that meal; the meal name at the top can be changed. The search box filters the lists, and three tabs hold what the client can log:

1. 1Tap Add Food under the meal
2. 2Tap + on a food to log one serving straight away, or tap the food itself to adjust it first
3. 3Set the Serving Size and the Number of Servings (in half-serving steps), check the Meal, and tap the check

Tapping a saved meal shows its foods and macros: the check logs the whole meal, and Edit Meal changes it.

Creating a food or a meal

New Food opens Create Food, where required fields carry a star:

• Name, Serving size (for example 1 cup or 100 grams) and Calories
• Protein, Carbs and Fat under Nutrition Facts
• Optional: Fiber, Sugar, Sodium, Potassium, Saturated Fat, Polyunsaturated Fat and Monounsaturated Fat

Save adds the food to My Foods; the Edit link in its sheet changes it later. New Meal opens Create Meal: the client names it, taps Add food to add foods from their lists, sets each food’s servings, and taps Save. Deleting a saved food or meal (swipe left) keeps everything already logged with it.

Nutrition: meal plans#

The Meal Plans tab shows the meal plan you assigned: its name, calories and macro split, and each of its meals with a photo, calories and macros.

• The note icon opens the plan’s Description.
• With more than one plan assigned, the switch icon opens Meal Plans to choose which one to view; the app remembers the choice.
• Tapping a meal opens the recipe: photo, calories, macro rings, description, Ingredients with quantities and macros, and step-by-step Cooking Instructions.
• A meal with alternatives has a switch icon: Meal Options lists them, and Switch Meal shows the chosen option in its place.

1. 1Tap + on the meal, or Log Meal on the recipe
2. 2Adjust Servings if needed, up to the recipe’s number of servings
3. 3Pick the daily meal to log it under
4. 4Tap Log Meal

Habits#

The Habits tab shows how the week is going and every habit you assigned:

• Weekly Progress: how much of this week’s habit goals is done, as a percentage and a ring.
• Last 7 days: a bar per day for the habits logged; tapping a bar shows the count.
• Habits: each active habit with its emoji, today’s progress ring, its schedule and a marker for each day of the week.
• Upcoming: habits that start later. Tapping one shows Habit not available yet.
• Completed: habits whose end date has passed.

A habit’s screen

Tapping a habit opens its screen: the Goal, with an info icon for the description, Scheduled Days and end date; today’s progress with +; a month calendar; and these statistics:

Logging a habit

1. 1Tap + on the habit, on Home, in Habits or on the habit’s screen
2. 2Tap Add, type the amount to add in the habit’s unit and tap Add again, or tap the check to mark the goal as reached in one go
3. 3To undo, tap the reset icon and confirm with Reset Habit

On the calendar, days that can be logged are ringed; tapping a past day logs or corrects that day. Future days and days outside the habit’s dates can’t be logged. When a habit has ended, its screen reads Congratulations! 🚀 Your habit has ended.

Check-ins and questionnaires#

A check-in repeats on the schedule you set; a questionnaire is answered once. Clients find them here:

Filling in a form

1. 1Tap the form on Home or in Check Ins
2. 2Answer the questions; required ones carry a star
3. 3Tap Submit at the end of the form

Opening a submission shows every answer. When you reply to a check-in, your comment appears at the top under Comment Attached and the client gets a notification. See Forms.

Profile, photos and metrics#

The Profile tab shows the client’s photo, name and email, and two counters: Workouts completed and Check Ins submitted. The pencil on the photo lets them choose a new profile photo (JPEG, PNG or WebP). Below come Check Ins, the Gallery and Metrics.

Progress photos

1. 1Tap + on the Gallery card and choose a photo
2. 2In Upload Progress Picture, set the Date and the Pose: Front, Back or Side
3. 3Tap Upload

The card shows the latest photos. VIEW ALL opens the Gallery with two tabs: Photos, every photo, and Comparison, two photos of the same pose side by side with arrows to step through the dates. A comparison needs at least two photos of that pose. Tapping a photo opens it full size, with a delete icon.

Metrics

The Metrics section lists the metrics you track for the client, each with its latest value. Tapping one opens its chart:

• Week, Month or All Time, with the Average for the period and arrows to move between weeks or months
• Touching the chart shows the value on that date
• Activity lists every entry; tapping one lets them change it with Update or delete it

1. 1Open the metric and tap +
2. 2Type the value and check the Date
3. 3Tap Add

Chats#

The chat icon at the top right of Home opens Chats: the client’s conversations with the last message, its time and an unread dot.

• With no conversation yet, the client sees New Chat. With one coach it opens your chat; with several, Who do you want to message? lets them pick.
• Direct chats are between the client and their coaches. Clients see a group chat only when you add them to it.

In a chat, clients can send:

• Text, typed in Message... and sent with Send
• Photos (JPG or PNG), videos (MP4, WebM or MOV) and files (PDF or Word) from the image icon: Photo, Video or File
• Voice messages: tap the microphone, pause or delete while recording, and tap the check to send
• GIFs from the GIF icon

Long-pressing a message opens the emoji reactions. A message that didn’t send shows Tap to retry. New messages arrive as push notifications on the client’s phone. See Messages.

Community#

When you add a client to a community, it appears on the Community card on Home. Tapping it opens the feed: the cover, name and member count at the top, pinned posts first, then the latest posts, with Load more at the end.

1. 1Tap Write something... at the top of the feed
2. 2Write the post; typing @ suggests members to mention
3. 3Add up to 10 photos or videos, a GIF, or a poll with 2 to 5 options of up to 30 characters each; a post has either media or a poll
4. 4Tap the megaphone icon to publish

Members can also:

• React to posts with one of seven emoji reactions, and see who reacted
• Comment and reply to comments, with @mentions and GIFs
• Vote in polls
• Edit or delete their own posts and comments
• Search the community’s posts with the search icon

The shield icon opens the community’s about page: its description, the member list if you allow it, and notifications, where the client picks which community notifications they get: New Posts, Likes, Comments, Mentions and Poll Votes.

Challenges#

Challenges the client takes part in appear on the Challenges card on Home, with the challenge type and either their rank, such as #2, or their badges. A challenge stays visible for 30 days after it ends.

The header shows a countdown: Starts in … before the start, the time left while it runs, and Ended afterwards. The info icon shows your description. Scores update from what clients already log, so nobody enters a score. The challenge types clients see include Total Workouts Completed, Total Workout Volume, Total Reps, Total Days Logged, Calorie Target Days and Protein Target Days.

Notifications#

The bell icon on Home opens Notifications, grouped under Today, Yesterday and earlier dates, each with its time (and its date once it is older than yesterday) and a dot on unread ones. Tapping a notification opens the screen it is about; the double-check icon marks all as read. With nothing new, the screen reads You’re all caught up.

Push notifications

The same notifications arrive as push notifications, along with new chat messages and habit reminders. Tapping a push opens the related screen. The phone asks for permission after the first sign-in; if the client declined, no pushes arrive until they allow notifications for Fitora in the phone’s settings.

Settings#

The gear icon on Profile opens Settings:

The timezone decides when the client’s day starts: which workouts, habits and check-ins count as today, and when habit reminders arrive. If a client’s day looks shifted, check their Timezone.

Seeing your latest changes#

Most screens load their data when the client opens them. If a screen is already open when you change something in the coach app, the client pulls down on it to refresh; a spinner shows while it loads.

When something is missing#

First ask the client to pull down to refresh. If something is still missing, check these: